PRELIMINARY ARTICLE

AE JEWELRY has set up a distance selling system for a selection of items (hereinafter the “Items”) via its website accessible at the following address “https://ae-jewelry.com” (hereinafter -after the “Site”), among the catalog of all AE JEWELRY jewelry items, appearing on the Site.

The Items sold on the Site are intended to be delivered only to the following territories: France, Germany, Austria, Balearic Islands, Belgium, Cyprus, Spain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Countries Netherlands, Portugal, Croatia, Slovakia and Slovenia (hereinafter the “Territory”).

ARTICLE 1: SCOPE OF APPLICATION

These general conditions of online sale (the “ General Conditions of Sale ”) are applicable to all sales of Items concluded through the Site with end customers who are natural or legal persons, acting exclusively as consumers (hereinafter -after the “Customer(s)”).

Any purchase of Items made on the Site assumes full acceptance of these General Conditions of Sale by the Customer(s).

To this end, the Customer must tick at the time of the order (hereinafter (the “Order”) by which he acknowledges having read the General Conditions of Sale and having accepted them without reservation, this acceptance being in no way conditioned by a handwritten signature from the Customer.

In accordance with the provisions of article 1127-1 of the Civil Code, these General Conditions of Sale may be kept by any person visiting the Site, by means of computer recording and by printing them.

AE JEWELRY reserves the right to modify these General Conditions of Sale at any time. However, the General Conditions of Sale applicable to the Order are those accepted by the Customer at the time of placing the Order.

ARTICLE 2: INFORMATION RELATING TO THE ARTICLES

Information relating to all Items likely to be sold through the Site is available, with their references, in all AE JEWELRY stores located in the Territory, as well as on the Site. However, it is specified that any description and information concerning the weight of precious materials and the number of stones and carats are given for information only and may vary slightly. Regarding jewelry, this information refers to metric 52 for rings and metric 17 for bracelets.

This information complies with the requirements of the legal and regulatory texts in force and, in particular, by articles L. 111-1 and L.111-2 of the Consumer Code.

Despite all the care that AE JEWELRY takes in the presentation of its Articles on the Site, AE JEWELRY cannot guarantee that their real appearance corresponds exactly to their appearance on the screen. Variations in shades may in particular occur, in particular due to technical limitations in color rendering of computer equipment. AE JEWELRY cannot be held responsible for any non-substantial errors that may result.

AE JEWELRY reserves the right to modify at any time the list of Items offered for sale on its Site, without prejudice to Orders placed by the Customer.

Any Order cannot include more than five (5) Items in the same purchase transaction on the Site.

Only Items with an “Add to cart” button are offered for sale via the Site.

For any questions relating to the Items and their use, as well as any additional questions or requests for advice, the Customer can contact the AE JEWELRY team of advisors by contacting customer service in accordance with the means described in the “Contact” section of the Site.

ARTICLE 3: CUSTOMIZATION

A personalization service (for example: engraving or embossing) can be offered to the Customer(s) on a selection of Items. If the Customer wishes to have an Item personalized, the latter must click on the “Add an engraving” button and provide the requested information.

AE JEWELRY reserves the right to refuse any order for personalized items containing inappropriate, illegal or contrary to the image of the AE JEWELRY brand. It is the Customer’s responsibility to ensure the accuracy of the information he provides for this purpose. The Customer releases AE JEWELRY from any liability in the event of inaccuracy of this information.

Orders for Personalized Items are non-cancellable and items that have been personalized cannot be exchanged or refunded.

ARTICLE 4: ORDER TERMS

Orders placed on the Site are subject to strict compliance with the procedures described below.

4.1 Selection of Articles

The Customer selects from the Items available for sale on the Site, the Items and their quantity that he wishes to purchase.

The Customer will be able to add each selected Item to their basket by clicking on the corresponding “Add to basket” button from the Item sheet. For rings and bracelets, the Customer selects the desired size before clicking on “Add to cart”. This basket does not in itself constitute an order likely to bind AE JEWELRY.

Once the Customer has completed the selection of the Items he wishes to purchase, he must confirm the contents of the basket and place the order. Pages then successively summarize the details of the desired Items and their price, the delivery conditions, as well as the payment method that the Customer must select.

4.2 Customer Identification

A customer account is required to be able to place any Order on the Site.

If the Customer already has an account on the Site, he must identify himself with his email address and password.

If the Customer does not have an account, he will be invited to create one by accurately indicating his identity, contact details, as well as a valid email address and a password. When the Customer has registered his account on the Site, he will receive an e-mail which will allow him to access his account.

Clients’ login IDs and passwords are strictly personal, therefore each Client undertakes to keep them secure and not to communicate them to third parties.

In the event of loss, theft or any other fraudulent use of their customer account, Customers undertake to inform AE JEWELRY immediately.

Furthermore, in the event that AE JEWELRY has reason to suspect that a third party has violated a Customer’s account, password and/or login ID, AE JEWELRY reserves the right to immediately terminate the account concerned and will inform the Customer by e-mail or by telephone.

In the event of modification of the information communicated by the Customer for the creation of his account, the Customer must update it directly on the Site.

AE JEWELRY may modify at any time the information necessary for placing a new Order or for the creation and registration of customer accounts. These modifications will be published on the Site.

4.3 Validation of the Order by the Customer

Any Order must be subject to prior validation by the Customer.

The Customer will have the possibility, before definitively validating his Order, to check the details

ARTICLE 5: PRICES OF ITEMS

The prices of the Items displayed on the Site are indicated in Euros and are inclusive of all taxes.

Unless expressly stated otherwise during the Order placed on the Site, these prices do not include shipping costs, invoiced in addition to the price of the Items purchased. Shipping costs will be indicated before validation of the Order by the Customer. The different shipping methods are provided for below in the General Conditions of Sale and are recalled on the Site; they can be modified at any time by AE JEWELRY. Also, AE JEWELRY advises all Customers to regularly consult the General Conditions of Sale appearing on the Site. The sales prices for Items on the Site are those in effect at the time the Order is placed by the Customer. The sale prices of the Items and the delivery costs may be modified by AE JEWELRY at any time and without notice. This modification will be notified to the Customer before any Order.

AE JEWELRY carries out regular checks to verify that the prices charged are correct; however, some prices may be affected by an error. If AE JEWELRY notices a price error in the Order, the Customer will be informed as soon as possible. AE JEWELRY reserves the right to cancel the Order for the Item affected by a pricing error. If the Order has been paid for, the Customer will be immediately reimbursed for the amount paid and, where applicable, if the Order has been delivered, it must be returned to AE JEWELRY.

All Orders must be paid for immediately upon placing the Order. In the event of unavailability of certain Items ordered, the rules described in article 5.5 of these General Conditions of Sale will apply.

The Customer will receive, upon Order Confirmation, for each of the Items, written confirmation of the price paid detailing the price of the Items and the delivery costs, if applicable, charged to him.

Please note that VAT will vary depending on the country of delivery of the Items.

The actual VAT linked to the Customer’s Order will be calculated at the time their Order is to be shipped. Changes to the legislation in force between the date of placing the Order and the date of receipt of an Order Confirmation may result in changes to the sales tax relating to the Customer’s Order. If this results in an increase in sales tax for which the Customer is liable, AE JEWELRY will contact the Customer and ask them to reconfirm their Order.

ARTICLE 6: PAYMENT CONDITIONS

6.1 Authorized payment methods

Payment for the Customer’s purchases on the Site can be made:

– by bank card (cards from the “CB” network, Visa, Eurocard/Mastercard, American Express, or Payconiq by Bancontact are accepted for Belgium only). Cards issued by banks domiciled outside France must be international bank cards.

In this case, the Customer’s bank card is debited for all Orders as soon as the Order is shipped;

When placing an Order on the Site, the Customer must choose from the available payment solutions (payment card, Paypal, American Exress, Apple Pay) and indicate their payment details on the appropriate form.

The Customer guarantees to AE JEWELRY that he is the holder of the bank card used to pay for the Order and that the first and last name appearing on this bank card to be debited are indeed his own then the Customer communicates in a secure environment on the Internet , the number and expiration date appearing on the front of their bank card as well as the numbers of the visual cryptogram appearing on the back (or front) of their bank card.

In order to process the Customer’s Order, AE JEWELRY may proceed to the prior authorization of their payment card. The amount of the purchase will be blocked on your payment card until your order is shipped to the shipping address provided to AE JEWELRY, an Order Confirmation will then be communicated to you and your payment card debited for the price of the purchase. applicable purchase. By placing an Order on the Site, the Customer expressly authorizes AE JEWELRY to carry out the prior payment card authorization operation and, if AE JEWELRY deems it necessary, to transmit or obtain information (including updated information) on relating to or from third parties, including but not limited to their payment card number, solely for the purpose of authenticating their identity, validating their payment card, obtaining initial payment card authorization and authorize individual purchase transactions.

The payment card used by the Customer will be checked online with the competent banking establishments and organizations, queried via the BNP company system. This company, located in France, will store and automatically process information relating to each Order, including bank card details, in a secure environment.

Furthermore, in order to fight against Internet fraud, AE JEWELRY implements processing relating to the assessment of risks and the prevention of payment fraud for purchases made on the Site, for which AE JEWELRY also uses the company BNP . The data collected in this context is intended only for authorized persons in charge of the fight against fraud within AE JEWELRY.

In the event that, for whatever reason (opposition, refusal by the issuing center, etc.), the debit of the sums due by the Customer proves impossible, the Order will be immediately canceled.

Payment for your order can also be made via Payconiq by Bancontact in Belgium only.

6.2 Installment payment solution

For any Order placed on the Site, AE JEWELRY accepts payment of the entire Order in two (2), three (3) or other (4) times free of charge by credit card only from six hundred Euros (€600) purchases and up to five thousand Euros (€5,000) with Alma.

Payment in installments with Alma

Payment in installments/deferred is available via our partner Alma.
Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure.

Amount of purchases

P2X: Only purchases between €600 and €5,000 are eligible for payment with Alma.
P3X: Only purchases between €600 and €5,000 are eligible for payment with Alma.
P4X: Only purchases between €600 and €5,000 are eligible for payment with Alma.

Costs

By paying in several installments with Alma, the Customer does not pay any fees.

Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the civil code.

Termination

Any termination of the T&Cs which bind the Seller and the customer, results in the termination of the T&Cs between Alma and the customer.

ARTICLE 7 – COMPLIANCE WITH REGULATORY AND CONVENTIONAL STANDARDS

GOLD: AE JEWELRY products are made of 750/000 gold.

DIAMONDS: All diamonds purchased by AE JEWELRY are from legitimate sources not involved in conflict financing, in accordance with United Nations resolutions. The AE JEWELRY

company hereby guarantees that these diamonds do not originate from conflict zones, a guarantee based on its knowledge and/or on written guarantees emanating from the supplier of these diamonds.

ARTICLE 8 – DELIVERY AND RECEIPT

8.1 General rules

Delivery means the transfer to the Customer of physical possession of the Items.

Delivery of the Items ordered by the Customer in accordance with these General Conditions of Sale can only be made in the Territory.

It is understood that no delivery can be made outside the Territory.

The Items will be delivered to the address indicated by the Customer as the delivery address at the time of the relevant Order (“Delivery Address”).

It is understood that no deliveries can be made to hotels, transit agencies, campuses, relay points or to post office boxes. Delivery of the Items will only take place after payment of the total amount of the Order has been recorded by AE JEWELRY.

No delivery will be made by AE JEWELRY if full collection of the price proves impossible.

Information concerning delivery methods is accessible on the Site from the basket validation page, as well as on the Order summary page, before payment. The Delivery Costs are to be added to the total price of the Order and will be communicated to the Customer prior to the validation stage of their Order.

It is understood that no deliveries can be made to hotels, transit agencies, campuses, relay points or to post office boxes.

In accordance with the provisions of the Consumer Code, delivery of the Items ordered will take place within the deadlines communicated by AE JEWELRY at the time of the Order and, in the absence of indication, in any event no later than thirty (30) days from from the Order, subject to full payment of the price by the Customer.

8.2 Delivery methods

The Items ordered by the Customer are delivered by AE JEWELRY’s carrier to the delivery address provided by the Customer during the Order, by tracked delivery. Each Order is assigned a tracking number. By connecting to their customer account on the Site, the Buyer has a link allowing them to follow the delivery status of their package via the carrier’s website.

– Delivery via carrier

Delivery takes place between two (2) and seven (7) estimated days (for estimated times by country, refer to the table accessible by clicking on the following link: Services ) from the dispatch of the Order, materialized by the Order shipping notice sent by email to the Customer.

– Delivery via courier (white gloves)

AE JEWELRY offers the Customer a high-end express delivery service via a courier for the following areas:

– Paris intramural (75)

– Small crown (92/93/94)

– Large crown (77/78/91/95)

If the Customer wishes to use the white glove delivery service for the delivery of his order placed on the Site, AE JEWELRY offers him the choice of a delivery slot varying according to the delivery areas and occurring within a maximum period of 7 (seven) days from confirmation of the order.

The Customer will be asked to choose the day and time slot for delivery of their order.

Regardless of our control, delays may nevertheless occur for any of the following reasons:

– Engraving on one of the products

– Unforeseen circumstances

– Delivery zone

– Damaged traffic

Where applicable, if the delivery date and/or time slot chosen by the Customer is not respected for whatever reason, AE JEWELRY will inform and propose to the Customer either to continue the purchasing process with a new delivery date, or a new delivery slot, or to cancel the order and refund the entire amount paid.

No deliveries are made on Saturdays, Sundays or public holidays.

The applicable delivery costs are those mentioned on the Site at the time of the Order depending on the delivery area selected by the Customer.

– For both delivery methods

In order for deadlines to be met, the Customer must ensure that they have communicated accurate and complete information concerning the delivery address (such as street number, building number, staircase number, access codes, telephone numbers). intercom, etc.).

In the event of the Customer’s absence during delivery, a request for re-delivery will be accepted by AE JEWELRY. If the Customer is also absent during this second delivery, the package will be returned to AE JEWELRY headquarters, which will result in the cancellation of the Order.

The risks relating to the products weigh on AE JEWELRY until their delivery to the Customer, who becomes responsible for them upon their delivery to the delivery address indicated during the Order.

8.3 Anomaly, damage, damaged package

AE JEWELRY recommends that the Customer, in order to avoid any dispute, check the conformity of the items at the time of delivery and indicate, as far as possible, on the delivery note, in the form of handwritten reservations accompanied by their signature , any anomalies noted (open package, damaged product, etc.).

In the event of non-conformity of the items purchased or if they do not satisfy the Customer, the latter may return them or request an exchange or refund under the conditions provided for in articles 8 and 9 of these General Conditions of Sale in depending on the case.

ARTICLE 9: RIGHT OF WITHDRAWAL AND RETURN OF ITEMS

In accordance with the provisions of article L. 221-18 of the Consumer Code, the Customer has a right of withdrawal.

Thus, the Customer may exercise his right of withdrawal, without having to give reasons for his decision, up to 14 (fourteen) days after receipt of the item concerned. If the Customer has ordered several items in a single Order, or the delivery of the items has been made in several parts, the withdrawal period does not begin before the Customer, or the third party designated by him other than the carrier, does not take physical possession of the last item or the last part of the delivery.

In accordance with article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised for Orders relating to:

– the supply of goods made according to the Customer’s specifications or clearly personalized (see article 4 hereof),

– the supply of goods which have been unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene or health protection.

To notify his decision to withdraw, the Customer may use the withdrawal form appearing at the bottom of these General Conditions of Sale and attached in his package, or any other unambiguous declaration. This request must be sent to customer service by email to the following email address: [email protected].

The Customer will immediately receive an acknowledgment of receipt of their withdrawal request which will be sent by email.

AE JEWELRY’s customer service or the latter’s carrier will then contact the Customer to schedule the collection of the package by which the Customer will return the item(s) concerned. A return slip can be found in the package received by the Customer.

The refund will take place no later than fourteen (14) days following notification of the Customer’s decision to withdraw or within two (2) working days of receipt by AE JEWELRY of the returned items.

Reimbursement of the sums paid for the returned item(s), including delivery costs, will be made, depending on the method of payment for the items, by credit to the Customer’s bank account corresponding to the card. bank used for payment or via Paypal.

Return costs are free.

If AE JEWELRY has not reimbursed all of the sums paid by the Customer under the conditions provided above, this sum will automatically be increased by 10 (ten)% if the reimbursement occurs no later than 30 (thirty) days from beyond this term, by 20 (twenty)% up to 60 (sixty) days and by 50 (fifty)% thereafter.

Furthermore, in the case of a gift, the right of withdrawal remains for the exclusive benefit of the Customer and cannot under any circumstances be exercised by the recipient of the gift.

In all cases, the Customer must return the items delivered in their original packaging, complete (boxes, certificate of authenticity, accessories, protections, labels, booklets, etc.) and accompanied by the duly completed return slip as well as ‘a copy of the invoice. Items returned incomplete, damaged, damaged, soiled or in any other condition which would reasonably suggest that they have been used or worn, will not be refunded or exchanged and will be returned.

ARTICLE 10: EXCHANGE

In addition to the right of withdrawal described above, AE JEWELRY wishes to offer its Customers the possibility of exchanging the items delivered under the conditions described below.

AE JEWELRY allows its Customers to exchange items within 30 (thirty) days following the delivery date with the exception of those having been the subject of a special order or the purchase of a product from the wedding collection.

The Customer’s request can only relate to the size of the item or the color of the gold of the item ordered. Under no circumstances can an exchange be made between two different items.

The exchange request must be sent by contacting AE JEWELRY customer service at the following address: [email protected] or via the “Contact” section located at the very bottom of the page of the Site.

The return of the product concerned is free.

AE JEWELRY’s customer service or the latter’s carrier will then contact the Customer to schedule the collection of the package by which the Customer will return the item(s) concerned.

The returned item must be new, unused (unworn or engraved) and in its original packaging perfectly intact.

In the event of returning an item, AE JEWELRY’s quality department will check and assess the perfect condition of the returned item.

In addition, the returned item must be accompanied by its invoice and the certificate of authenticity given during the sale.

Subject to compliance with these return conditions, AE JEWELRY will carry out the exchange as soon as possible. AE JEWELRY will not provide any refund for returned items.

Items returned incomplete, damaged, damaged, soiled, without a security label or in any other condition which would reasonably suggest that they have been used or worn, will not be exchangeable and will be returned to the Customer by post.

It is specified that in the case of a gift, the right of exchange may be exercised by the recipient of the gift, it being understood that in the context of a remote exchange via AE JEWELRY Customer Service, no reimbursement can be given. made in favor of the recipient of the gift in the event of a price difference.

As part of the commercial exchange policy proposed under this article, AE JEWELRY reserves the right to refuse an exchange beyond two (2) successive requests.

Furthermore, delivery costs paid, where applicable, by the Buyer will not be refunded.

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ARTICLE 11: CONFORMITY – GUARANTEE – AFTER-SALES SERVICE

All items for sale on the Site benefit from the legal guarantee of conformity (as defined in articles L217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (as defined in articles 1641 et seq. of the Consumer Code), allowing the Customer to return defective or non-compliant items delivered free of charge.

11.1 Legal guarantee

11.1.1 Legal guarantee of conformity

The Consumer Code provides the following in terms of legal guarantee of conformity: Article L217-4: “The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.”

Article L211-5: “To comply with the contract, the property must:
1) Be suitable for the use usually expected of similar goods and, where applicable:
– correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model;
– present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.”

Article L211-12: Action resulting from lack of conformity is prescribed two years from delivery of the goods.

11.1.2 Guarantee against hidden defects

The French Civil Code provides the following in terms of guarantee of hidden defects:

Article 1641 of the Civil Code: “The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the Buyer would not have acquired, or would have only given a lower price, if he had known them.”

Article 1648 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be released from the apparent defects or lack of conformity.”

As part of the legal guarantee against hidden defects, AE JEWELRY, according to the Customer’s choice, undertakes, after evaluation of the defect:

– Either to reimburse the entire price of the returned item,
– Or to reimburse part of the price of the item if the Customer decides to keep the item.

11.1.3 Exclusion of guarantees

Excluded from the warranty are items modified, repaired, integrated or added by the Customer. The warranty does not cover apparent defects. The warranty will not cover items damaged during transport or due to misuse.

11.2 Modalities for implementing legal guarantees

When the Customer acts under the legal guarantee of conformity, he:

– has a period of two years from the delivery of the article to take action;
– can choose between repairing or replacing the item, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
– is exempt from providing proof of the existence of the lack of conformity of the article.

The legal guarantee of conformity applies independently of any commercial guarantee possibly granted by AE JEWELRY.

Finally, the Buyer may decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the civil code.

In this case, he can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the civil code.

These provisions do not exclude the right of withdrawal defined in article 10 above.

11.3 Consequence of the implementation of guarantees

As part of the legal guarantee of conformity, AE JEWELRY undertakes at the Customer’s choice:

– Either replace the item with an identical item depending on available stocks,
– Or to reimburse the price of the item if the replacement of an item proves impossible.

As part of the legal guarantee against hidden defects, AE JEWELRY, according to the Customer’s choice, undertakes, after evaluation of the defect:

– Either to reimburse the entire price of the returned item,
– Or to reimburse part of the price of the item if the Customer decides to keep the item.

ARTICLE 12: COMPLAINTS – INFORMATION

For any information, complaint or question relating to the General Conditions of Sale put in place by AE JEWELRY or to the items themselves, Customers must contact AE JEWELRY customer service on the Site via the “Contact” form, noting the

case where appropriate their Order number.

ARTICLE 13: PROTECTION OF PERSONAL DATA

AE JEWELRY collects personal data from the Customer as well as, where applicable, that of the recipient of the Order.

The personal data requested from the Customer are necessary for the processing of their Order and the preparation of invoices, in particular.

This data may be communicated to any AE JEWELRY partners responsible for the execution, processing, management and payment of Orders.

The processing of information communicated via the Site meets legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of this data.

To find out more about AE JEWELRY’s personal data processing policy and your rights, we invite you to consult our “personal data and cookies” policy.

ARTICLE 14: RESERVATION OF OWNERSHIP

AE JEWELRY retains full ownership of the items sold until full payment of the full price, in principal, fees, taxes and mandatory contributions included.

ARTICLE 15: INTELLECTUAL PROPERTY RIGHTS

The “AE JEWELRY” brand, as well as all figurative or non-figurative brands and more generally all other brands, illustrations, images and logos appearing on AE JEWELRY articles, their accessories or their packaging, whether registered or not, are and will remain the exclusive property of AE JEWELRY. Any total or partial reproduction, modification or use of these brands, illustrations, images and logos, for any reason and on any medium whatsoever, without the express prior agreement of AE JEWELRY, is strictly prohibited. The same applies to any combination or conjunction with any other brand, symbol, logo and more generally any distinctive sign intended to form a composite logo. The same will apply to all copyrights, designs and models, patents which are the property of AE JEWELRY.

The use of all or part of the Site, in particular by downloading, reproduction, transmission or representation for purposes other than for personal and private use for non-commercial purposes is strictly prohibited. Violation of these provisions exposes its author to the sanctions provided for by the Intellectual Property Code, in particular, copyright counterfeiting (article L.335-1 et seq.), trademark law (article L.716-1 et seq.) and by the Civil Code in matters of civil liability (articles 1382 et seq.).

The creation of hypertext links to any of the pages or elements of the Site can only be done with the prior written authorization of AE JEWELRY. It may be revoked at any time. The sites having a hypertext link directing to the Site or to which the Site could refer are not under the control of AE JEWELRY and AE JEWELRY therefore declines all responsibility (in particular editorial) concerning access and content to these sites.

ARTICLE 16: SIGNATURE AND PROOF

AE JEWELRY works to protect the personal information of its Customers by ensuring a high level of security, but the Customer also has a role to play in the protection of their personal data. In particular, the Customer must maintain the security of his online transactions, for example by not communicating his identifier (Customer’s email address) and/or password to anyone and by regularly changing his password. As such, AE JEWELRY cannot be responsible for the disclosure of information concerning the Customer to any individual who has used his identifier (e-mail address of the Buyer) and/or his password. As such, the use of the Customer’s identifier (e-mail address) and/or password will constitute proof of his identity, and the payment, upon validation of the Order, of the corresponding sums. AE JEWELRY cannot under any circumstances be held responsible for the fraudulent use of this information. Providing the bank card number and final validation of the Order will constitute proof of acceptance of said Order and will constitute payment for the sums incurred by entering the items appearing on the Order. The computerized records kept in the IT systems of AE JEWELRY and its partners will be considered as proof of communications, Orders and payments made between the Parties.

ARTICLE 17: FORCE MAJEURE

The execution by AE JEWELRY of all or part of its obligations will be suspended in the event of the occurrence of a case of force majeure as defined in article 1218 of the civil code which would hinder or delay its execution.

AE JEWELRY will inform the Customer of a similar fortuitous event or force majeure within eight (8) days of its occurrence. The occurrence of such an event results in the suspension of the execution of these general conditions of sale.

ARTICLE 18: RESPONSIBILITY

18.1 AE JEWELRY cannot be held responsible for direct or indirect damage which could result from the use of the Site, including inaccessibility, loss of data, deterioration, destruction or viruses which could affect users’ computer equipment and/or or the presence of viruses on the Site.

18.2 AE JEWELRY does not guarantee the legality or accessibility of the content of the Site for all countries in the world.

ARTICLE 19: LANGUAGE

The Site and the General Conditions of Sale are available in four languages: French, English, German, and Spanish. However, in the event of a contradiction between the versions, the French version prevails. Only the French version of the General Conditions of Sale is authentic between the Parties.

ARTICLE 20: DISPUTES – APPLICABLE LAW

These General Conditions of Sale are governed and interpreted in accordance with French law. In the event of a dispute relating to their application and/or interpretation, the Customer has the option of resorting to a conventional mediation procedure or any other alternative dispute resolution procedure. Any so-called consumer dispute or litigation may be the subject of an amicable settlement by mediation with the CMAP – Paris Mediation and Arbitration Center. To submit a dispute to the mediator, the Customer can (i) complete the form on the CMAP website: www.cmap.fr tab “you are: a consumer” (ii) send their request by simple or registered mail to CMAP Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to [email protected]. Regardless of the means used to enter the CMAP, the Customer’s request must contain the following elements to be processed quickly: their postal, email and telephone contact details as well as the full name and address of AE JEWELRY, a brief statement of the facts, and proof of prior steps taken with AE JEWELRY.

The Client remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, each party is free to accept or refuse the solution proposed by the mediator.

In the absence of an amicable solution or recourse to mediation, all disputes to which the General Conditions of Sale could give rise will be submitted to the competent court of the Customer’s domicile.

The fact that one of the Parties does not rely on the other Party for a breach of any of its obligations referred to in these General Conditions of Sale cannot be interpreted for the future as a waiver of the obligation in question.

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract).
To the attention of AE JEWELRY customer service at the following email address: [email protected]

– I/We [*] hereby notify you of my/our [*] withdrawal from the contract for the sale of the property [*]/for the provision of the service [*] below
– Property ___ [reference]_____________
– Ordered on [*]/received on [*]: ______________
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in the event of notification of this form on paper)
– Date
[*] Delete the unnecessary entry.